SHIPPING POLICY

We understand that finding the right product for a newborn is the most important and not always easy to do, so time is essential. Please contact us in case of extra short delivery time. MeadowMe offers

free standard shipping for orders from 150 EUR and above.

Please note that free shipping will be applied to your order at checkout. 

 

Delivery costs:

Destination in  Latvia 5.00 EUR

Destination in Baltic States - 8.00 EUR

Destination in the the EU - 15.00 - 25.00 EUR

Destination outside the EU - 25.00 - 33.00 EUR

Delivery provider:

Latvia and Baltic States - Omniva Ltd. parcel terminal service 

Parcel terminal location can be found here: https://www.omniva.lv/private/map

Delivery time - 2 - 5 days

EU & Worldwide - Latvian Post service

Delivery time - 7 -  20 days

RETURN POLICY

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If the item will have any visible damage-money will not be returned

To complete your return, we require a receipt or proof of purchase.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@meadowme.com

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Customs order

We don't take back custom orders and don't refund them.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at info@meadowme.com and send your item to: 2/1 - 31A, Liepajas str., Riga, LV1002, Latvia. 

Shipping
To return your product, you should mail your product to: 2/1 - 31A, Liepajas str., Riga, LV1002, Latvia. Once the return has been made please send us all shipping details and tracking number, so we can track it. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

© 2018 MeadowMe.com

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